At Isabella Zoe Designs, we want you to love the products you purchase from us. However, if you’re not entirely satisfied with your order, we’re here to help. Please contact us at hello@laurensissons.com to discuss your return.
Return Window
We offer a 7-day return policy. This means you have 7 days from the date you receive your item to request a return.
Return Eligibility
To qualify for a return, your item must:
Be in the same condition as when you received it.
Include all original packaging.
Be accompanied by proof of purchase.
Return Process
Before sending any items back to us, please email us at isabellazoedesigns.com to request a return. Any items sent without prior approval will not be accepted.
Return Shipping
We do not provide pre-paid return labels or cover return postage costs. Return shipping costs are the responsibility of the customer.
Once your return is approved and received, we’ll inspect the item and notify you of the status of your refund.
If you have any questions about our refund policy, don’t hesitate to get in touch. We’re happy to assist!
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